CLUB UPDATE

In accordance with Government of Alberta guidelines, Group Fitness classes will be temporarily unavailable from November 13 to November 27, 2020.  During this time, active members can opt into access GYMVMT GO – our online fitness streaming platform – for free until December 31, 2020. To learn more, visit this page.  

CLUB HOURS

For updated club hours, please visit our contact page.

Club Guidelines

We’ve adjusted some of our in-club guidelines to help our members have a safe workout:

Practice physical distancing by allowing 2 meters of space from staff and other members.

Some exercise equipment and lockers are closed to maintain physical distancing.

We’ve added directional arrows to club floors to help guide foot traffic.

Masks and gloves aren’t required in the gym but are highly recommended upon exit and entry of the club. All employees will be required to wear masks and gloves with the exception to Group Fitness Instructors during class times / while conducting intensive physical activity.

Keep it clean, disinfect equipment BEFORE and AFTER use.

Booking your workouts

Book your workout with the Bankers Hall Club App

Booking your workouts in advance helps us monitor club capacity and ensure a safe workout experience.

  1. Download the Bankers Hall Club app
  2. Members should have received an email from “mywellness” to complete registration. If you didn’t receive it, make sure to check your junk folder. For further assistance, please email members@bankershallclub.com.
  3. Select your club
  4. Under your workout select “Book Workout”
  5. Select your gym or class time

In order to book, please make sure you have the latest app update.
A reminder notification will be sent 15 mins before the end of your gym/ class time.

Download the Bankers Hall Club app in the Apple store or Google Play and book your workouts today!

  • When you book a workout through our app, you’ll be able to see who else is working out with you. To make your profile private:

    • Open the Bankers Hall Club app
    • Click on your profile (at the bottom right corner)
    • Click “edit profile”
    • Click “profile preferences”
    • Toggle off “visibility settings”
  • As a member, you can book your workouts up to 7 days in advance or as late as 5 minutes prior to coming in.
  • One appointment per day
  • Pre-book up to three workouts at a time

Need more time? We’re happy to extend your workout, as long as we have capacity. Just check with reception 15 minutes before the end of your workout and we’ll be happy to extend your appointment.

Workouts booked in advance are guaranteed. We are happy to accept walk-ins, however you may have to wait dependent on club capacity.

Services, equipment and amenities

  • Cardio equipment 3 metres apart
  • We’re your biggest fans! All other fans have been removed or turned off to reduce the spread of germs
  • All porous foam or fabric material items are removed from workout areas. Items include, but are not limited to:
    • Blue Foam Rollers
    • Yoga Blocks
    • Yoga mats
    • Stretching mats
    • All ropes (cable attachments, battle ropes and climbing ropes)
    • Bags, Tubing
  • BYOB: Bring your own bottle – filled. Filling stations are closed. Water coolers and filling stations are available to fill up your water bottles. Please disinfect before and after use.
    • Select lockers are unavailable to maintain physical distancing. We encourage you show up in your gear.
    • All steam rooms and saunas are temporarily unavailable.
    • Showers and towel service are now available to all members.
    • Amenities such as hair tools, Q-tips, and cotton rounds are unavailable to avoid common touch points.
    • Group Fitness classes started on June 29.
    • Book your class through the Bankers Hall app.
    • Please stay on your designated mark throughout the entirety of the class.
    • Bring your own yoga mat and accessories.

Three hours notice of cancellation

  • We understand that things come up. If you can’t make it to class, please provide 3 hours before class is scheduled to begin so another member can get in on the class
  • You can cancel your class with ease in the Bankers Hall Club app
  • Lack of sufficient notice may require us to implement charges for cancellations and no-shows — but we would rather not have to

No late entry

  • To avoid disruption, doors will be locked once class has begun

Waitlist rules

  • If you’re on a waitlist, you can get your spot in class by being the first to accept the invitation when a spot opens up
  • That means the first to join the waitlist is not the first to get into class, so keep your phone on hand
  • Guarantee your spot by booking your class with the Bankers hall Club app up to 7 days in advance
  • Plan to arrive 10 minutes before class
  • Avoid congregating outside of the studio doors
  • Leave all belongings in the changeroom
  • Stay on your designated spot for the duration of the class
  • Bring your yoga mat and accessories
  • Cancel your class in the Bankers Hall Club app a minimum of three hours in advance so a fellow gym mate can reserve their quality Bankers Hall Club time
        • 3/4 squash courts are open.
        • Court access must be booked through the Giga Sports website as well as the Bankers Hall Club app so we can monitor club capacity.
        • Select courts will be temporarily closed
        • Bring your own equipment
        • See club bulletin boards for additional guidelines

SPICK AND SPAN

Get ready for a whole new level of clean. We’ve rollout out a bunch of new cleaning and sanitization procedures to help ensure the safety of our employees, members, and guests.

We’ve upgraded to Certainty disinfectant wipes, which kill 99.9% of germs, viruses, and fungi from all hard, non-porous surfaces. They’re also certified by Health Canada.

We’ll be ‘safe cleaning,’ which means frequently wiping down high-touch surfaces such as check-in desks and door handles.

We’ve installed more hand sanitizer stations throughout the club.

Plexiglass shields have been added to our reception desk for an extra layer of security.

Remote fitness

Move anytime, anywhere with our remote fitness memberships!

The best of both worlds!

Pumped to get back into the club but want the option to keep moving at home with GYMVMT GO?

 

  • Members who enrolled in a GYMVMT GO subscription on or before June 25, 2020 and choose to keep both their in-club and remote memberships will receive GYMVMT GO for only $9.95 bi-weekly.
  • Members who converted their in-club membership to GYMVMT GO can opt to keep GYMVMT GO for the same great rate of $9.95 when bundled with their in-club membership.
  • If you aren’t quite ready to come back yet and are enjoying your current GO subscription, you can continue that service and freeze your in club dues until October 1. Just let us know by filling out the form on this page.

We’re keeping all of our remote options available, so you can keep sweating with your favourite instructors and trainers wherever your heart desires. The Wi-Fi is the limit!

If you want to keep your in-club membership on freeze while remotely breaking a sweat, we’re happy to extend your in-club membership freeze until October 1, 2020 at no additional cost.

Your membership

Membership freezes were lifted on June 26. Start booking your workouts now!

MEMBER LOYALTY INCENTIVE PROGRAM

If you opted into our member loyalty incentive program, we’d like to say thank you for supporting our local business!

Your credits were automatically applied to your account on June 26. You have the option to use your credits towards in-club monthly dues or remote fitness options.

ACCOUNT FREEZE CONTINUATION

If you’re not ready (or able) to return to the gym and our remote options aren’t your forte, you have options:

If you would like to extend your account freeze, you can do so for up to six-months for a flat rate of $25.

If you are over 65, we’re happy to continue your account freeze (upon request) until October 1, 2020 at no additional cost. Please contact members@bankershallclub.com to continue your account freeze.

No gym? No problem! Keep you moving from anywhere, just ask us about our remote fitness options.

If you have a medical condition or concern, simply provide a doctor’s note and we’ll extend the freeze continuation plan for as long as the doctor’s note indicates.

No gym? No problem! Keep you moving from anywhere, just ask us about our remote fitness options.

FAQs

We reopened on June 26! We’ve been working extra hard to get our club to a whole new level of clean.

Yes. In order to meet physical distance guidelines set out by the Government of Alberta, we’ll be using our Bankers Hall Club app to schedule workouts and monitor our club capacities. Not already using the app? Download the Bankers Hall Club app in the Apple Store or Google Play. Please visit the ‘booking your workout’ section to learn more on how to book your workout or class.

We have limited club capacity. This means that we’ll be working with a smaller team than usual, and your personal trainer may not be back at the club just yet. If you’re interested in training, we’d be happy to temporarily set you up with another trainer or help you get started with remote sessions. Speak to your club’s General Manager or Fitness Manager to make arrangements.

Membership freezes were lifted on June 26. Start booking your workouts now!

If you have followed all of the steps outlined above, and you still are having challenges, please email us at members@bankershallclub.com and we will be happy to assist you!

Workouts booked in advance are guaranteed and recommended. We are however, happy to accept walk-ins depending on club capacity.

If you’re not ready (or able) to return to the gym and our remote options aren’t your forte, you have options! Please click here for details.

When creating an account, make sure you use the email address that is associated to your membership. If you are unsure of which email, we have on file, please fill out the form on this page. Visit the app store and ensure your Bankers Hall Club app is up to date.

If you have checked your inbox (including junk mail) and haven’t received an enrolment email from Mywellness Cloud, please fill out the form on this page.

We are likely missing your email address,  or  have an issue with the email associated to your account.   Try logging into the app again with an email address you might have used to create a mywellness account in the past.  If that doesn’t work, please fill out the form on this page.  If you receive an error when trying to book your workout, or you haven’t received your enrolment email from Mywellness cloud, please fill out the form on this page.

Can’t get enough?

As a Bankers Hall member, you have the option to workout at any GYMVMT club.

Download the GYMVMT app in the Apple Store or Google Play and start booking!

Reopening inquiry form

Feel free to reach out regarding any questions you have and a club representative will get back to you! We respect your privacy and any information submitted through our forms is kept private and confidential.
  • Choose option
  • This field is for validation purposes and should be left unchanged.